Our Satisfaction Guarateed Policy

If CVS Transportation Services is the cause of the client being late to an appointment, or experiencing longer than expected wait time, there will be no charge for that trip.
Satisfaction Guarantee Policy

About CVS Transportation Services

CVS Transportation LogoCVS Transportation Services provides ambulatory and non ambulatory non emergency medical transportation. We service the entire state of Michigan with two offices – one in Southeast Michigan (Southfield) and the other in Western Michigan (Grand Rapids). 

We work with Case Managers, social workers, private individuals, doctors, hospitals, rehabilitation centers and other medical providers.  We understand that the Case Managers and social workers have a tough job; we are here to lessen their burden by providing their clients with reliable and compassionate transportation service.

CVS Transportation has a simple philosophy: Service, Service, Service. We provide a reliable and caring service. We can guarantee that we will always be on time in vehicles that are clean and well maintained. Our drivers are extremely professional and courteous and are here for our clients needs with door to door and beyond service.


Mission Statement

To provide transportation management solutions that deliver the highest levels of quality and satisfaction to our customers, while offering exceptional value, performance, and responsiveness to our contracting partners.

Vision Statement

To become a recognized leader in transportation management through the integration of specialized information technologies, innovative business practices, and a consistent emphasis on quality and customer satisfaction.